Customers Are Priority - You talk, we listen
The Carpet Company 3 puts you at the top of our agenda with a mission to be a responsive vendor that puts the needs of our customers first. We have a dedicated Customer Relations team to help with our customer's comments, complaints and compliments, in addition to continued development of staff and procedure, to provide a responsive and professional service.
We appreciate that sometimes things can go wrong and our Customer Relations team will resolve any issues to our customer's satisfaction, in an efficient and professional manner.
We commit to:
Provide a service which is friendly, helpful and responsive to our customers needs
Deal with an inquiry promptly and within the guidelines of our customer complaints procedure.
Apologize when we make a mistake and put things right.
Use customer feedback to help us improve our services.
Quality, Honesty, and Integrity are the core values that have shaped our company’s success. We hold our staff and product vendors to a high standard so we complete every project with pride and to your satisfaction. Whatever our customers need to talk about, we will listen and put the customer first in everything that we do. We welcome your complaints and compliments...
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